A huge selection of Kenya hotel reviews and Kenya Holiday testimonials that have been received by African Safari Club from guests by both letter and email.
If you wish to submit your own hotel review please click here.Coral-Palm Beach Reviews
Page 1 of 1Having just returned from a two week holiday, staying at your hotel (Coral-Palm Beach), I am writing to thank you all for making my first holiday for thirteen years, the best holiday I have had in my life (60 years).
I left UK with some fear and intrepidation due to the fact that I would be a woman travelling alone, my limited mobility, other health issues and having read a bad report of your hotel on the internet.
When I arrived at Coral-Palm Beach, I was quickly reassured that my original fears and intrepidation were totally unfounded. Yes my room was basic, but it was cleaned daily by friendly trustworthy cleaners and after all, all I wanted from my room was somewhere to sleep, shower and change my clothes, so my room more than adequately met my needs.
Your dining room was comfortable, airy, clean and staffed by very professional and friendly staff, two of which, Moses and James, I highly commend. They assured my every need was met whilst dining. Your chefs and kitchen staff prepared a good selection of tasty meals, served in an appetising clean display and were always available to listen / talk and help guests when selecting food.
The gardens and pool areas played a large part in the environment of my holiday as my limited mobility excluded me from going on any safaris. Tour pool staff were very helpful and assiduous in their tasks of bringing sunbeds and mattresses to me. The cleaning of the pool was exemplary in as much as the pool attendant seemed dedicated and proud to ensure that the pool was kept clean and free of any dead insects or fallen leaves – well done pool attendant. The gardeners kept your lovely grounds in perfect order and again were very friendly and helpful.
Your security team were very reassuring, Mr Rafiq in particular. Their presence and whole persona made me as a disabled, female, older person, who was holidaying alone to feel relaxed and safe which I am sure you will agree is essential for a person in my circumstances. Thank you all.
The administration team, who work away in the background, were very “top notch”. When I experienced problems using my bank card three days before I was due to return home, your staff were very supportive and did their best to ensure that I did not worry (although I still did) they were wonderful.
I intend to write to African Safari Club head office commending your hotel and management and will be adding an unbiased and report of the hotel and its management to the website I visited prior to my holiday with you.
I would like to make special mention of the tourist officer in the Coral Palm Beach, Mania. She was more than keen to please and advice, and always went the extra ‘mile’ to ensure all arrangements etc went like clockwork. Given hat English was not her native language, her command of the language and her understanding of it was first class.
May I thank you again for providing a memorable holiday, and we hope to travel with you again soon.
This is my 5th time in as many years & yet again had a fabulous time.
End of Coral-Palm Beach reviews - more will be added soon.
