Client Testimonials: January through March 2005

My wife and I, who are Tour Managers – Long Haul, have just come back after spending 2 weeks in Kenya, Vasco da Gama Hotel. We had a fantastic time.

Your staff at Bromley were EXCELLENT and answered ALL my stupid questions and they were correct answers not made up to get a sale.
The hotel staff were very good and LIONEL, the Tourist Officer was very helpful.
As you can appreciate when we go on holiday we look for excellence as our clients look for it in us and I must say your company has reached it.

They are a credit to you. Thank you for a fabulous service and holiday.

We had such a brilliant holiday with African Safari Club that just completing the returning the questionnaire seems inadequate! No provision is made on the form for “excellent, with knobs on”!!!
We could happily return to the Sea Horse and plan to within the next few years. Its small size and tranquillity suited us perfectly. Staff at all levels were so welcoming, friendly and helpful.
It speaks volumes that the owner of African Safari Club chose to dine there one evening with his family, on the table next to ours, before returning to his yacht.

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Since you are part of the African Safari Club I would like to say that the lodge we stayed at on our seven day safari was wonderful. They were all clean, nicely decorated built with imagination and full of happy ‘Jambo-up’ Africans which was helpfulness itself.
It's been a splendid holiday in a beautiful country.

My wife and I have enjoyed a wonderful and memorable fortnight's holiday and will recommend this trip to our many friends in England .
During our time here we spent 2 nights: at Buffalo Camp and one at Zebra in the Kilimanjaro foot hills.

Your staff have at all times treated us with utmost courtesy and charm but two in particular deserve special mention because they displayed ‘devotion to duty' and customer care to a level we find very rarely elsewhere.

These are: - Mr Silas Kit, The Manager of Kimaua complex, who in addition to recovering my sketch book lost in an aircraft, looked everywhere. He greets every arrival and departure with enthusiasm and gets round to his many lodges with a frequency and welcoming manner that is most endearing and re-assuring.

Secondly, Miss Mauga Seifeit. Who as you will know managers the tourist desk at Flamingo? She is cool – even under fire! - Efficient and caring and dealt with our service enquiries and wishes with care and charm.
Thank you again for a wonderful experience.

Just a few lines to say how much we enjoyed our recent Holiday/Wedding you organised at your Flamingo Hotel, Mombasa . I must say that we had high expectations of the holiday but these were surpassed. We are both seasoned long haul travellers and have covered most of the world between us, but this holiday was one of the best we have ever had. The flight was on time and the service was very good.
The Hotel was very good indeed. The location was prefect, the food and service very good, the resort and hotel managers were very attentive and any little niggles we did have were resolved very quickly and professionally.
We would also like to thank Frieda who organised the wedding. She did a splendid job, lovely cake, prefect rose bouquets, and an excellent photographer who caught all the casual shots as well as the posed ones. We would also like to add the location couldn't have been better with the backdrop of the Indian Ocean, what could be more romantic?
As you may know we went as a party of 6 and the praise was unanimous without exception one of the best holidays for all of us.
Once again a big sincere thank you and if all goes well we are hoping to revisit next year for our anniversary.

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