Reviews from October to December 2007

A selection of Client testimonials & reviews received between October through to December 2007.

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Reviews by Date Received
 

Client Testimonials: October through December 2007

My wife and I would like to record our apprecation of all the hard work your people put into making our first real holiday in over 3 years, one of the best we have ever taken. From your bookng staff in the UK through to the Kenyan hotel reception, cleaning and waiting staff; all are a credit to your orginisation. Great views, great food and so much of it. We will be back as soon as we can for another relaxing carefree time. They say you only get what you pay for but in this case we have never experienced such value for money. Good luck to you all and thanks again we will see you soon.
In February of this year my wife and I booked to go on your “Out of Africa” safari holiday, and staying at the Flamingo Beach Hotel. When our tickets arrived you gave us the opportunity to upgrade our flight. We chose to upgrade to Economy Plus. The new tickets and luggage tags arrived promptly in due course.

When we arrived at Gatwick we were shown to our ticket desk by one of your supervisors and as we checked in there was a ‘problem’ straight away. The computer showed we had been upgrade again to Royal Safari Class! Thank you very much. It was very welcome and very much appreciated. We really enjoyed our flight out to Kenya, very comfortable, good food and very pleasant service.

The Flamingo Beach Hotel was very pleasant, the staff were very helpful, the rooms were clean and tidy and the food was very good as well. All in all it was very good, the facilities were generally excellent.

We had a nice trip into Mombasa with one of your local taxi drivers from the hotel. On day four of our holiday we made ready for our ‘Out of Africa’ Safari. We had a long arduous drive out to Tsavo East (There were African roadwork’s like you wouldn’t believe). But we made it in the end to the Sagala lodge for dinner. We entered the reserve in the early afternoon and there started what I can only as the best safari you could wish for. We had five German people in our vehicle with us and thankfully one of them could speak good English, I'm embarrassed to say I cannot speak any German. They were brilliant and over the next seven days we had plenty of laughs and made some nice friendships and some nice memories to keep.

I think we were a very lucky group, one of the animals we would have liked to have seen was leopard, alas it was not to be but we saw just about everything else; lions, elephants, rhinos, cheetahs, zebra, wildebeest.

The sights of the flamingos on Lake Nakuru is one I shall treasure for the rest of my life. All the lodges and camps we stayed at were very good. We were taken to see Rhino’s; I couldn’t believe how close we got to them especially on foot. Again, another wonderful memory.

Then we went to Twiga camp; well we have to say that place was brilliant. The whole concept was great, lowed the tents and their déécor, loved the setting and loved all the birds and animals on the camp and in the surrounding pools and bush. The staff were excellent and the food was great, well cooked and served by some very pleasant lads. Everywhere there was something of interest going on. Just brilliant. Again we were very lucky, we were able to see Mt Kilimanjaro for all of the time we were at Twiga camp. We had seen it on TV but now we were there.

The aircraft that flew us around Kenya was excellent, on time every time. They were good fun, and we were blessed with clear skies, so we had some good Ariel views of the countryside. Great organisation!

When we arrived back at the hotel everything was well organised and we were in our new rooms within minutes. Again it was very comfortable and clean. The rest of the holiday was very good and a lot less hectic.

Thank you very much for a brilliant holiday. Thanks to all the staff in Kenya who worked very hard to provide us with such a great holiday.
Having recently returned from a 17 day holiday at The Flamingo including a 3 day safari to Kilimanjaro/Kimana Lodge I can thoroughly recommend it. The staff are charming and the Kenyan people, although have very little are so happy. Thanks to a very patient Anna at the Barracuda Dive Centre, I obtained my PADI Open Water and took part in two amazing dives. The safari was all I expected and more again. The lodge we stayed in was basic but very very clean and the animals fabulous. The highlight being the cheetah!!
Everything was better than I expected- staff, food, lovely room on top floor. The old manager and new manager who would visit each table at meal times to see if everything OK and really went out of their way to please.
We have just returned from a marvellous holiday at Flamingo Beach. The efficiency of arrangements e.g. pick-up, transfers to activities etc was impressive. Service was, on the whole, friendly, polite and efficient. I would particularly praise Julian (waiter in main restaurant) and the young waiter at Leopard Lodge who spoke excellent English and who was impeccably trained. Our daughter is vegetarian and at the Leopard Lodge they went out of their way to cook something special. Once again can I thank you for a great short break and congratulate you on a good product.
In 2001 we were on an Indian Ocean Cruise where we sat on a table for 8. Just thought you would like to know that not only have we all kept in touch but we meet up once a year for a week’s holiday and have forged an amazing friendship. A nice success story for you.
I hope you do not mind me writing to you, I have returned your questionnaire and left a testimonial on your website, but I felt I wanted to elaborate a little and thank ASC again for a truly memorable holiday, for all of the right reasons.

The whole experience of dealing with ASC from the very first contact has been a pleasure; your office staff are helpful and efficient. I cannot commend and compliment the Dolphin staff enough. My safari was superb again compliments to the staff at Leopard Lodge and particular mention of our driver / guide Ali, his knowledge was excellent as was his sense of humour which all made for a thoroughly wonderful experience. Thank you for taking the time to read my letter and I look forward to travelling with ASC again.
We returned home yesterday night following a wholly enjoyable and relaxing vacation at Flamingo Beach. Our thanks to you for the excellent value we received.
We were able to include three days at Kaloleni (some 40kms from Mombasa) where a working party from St Clement, Jersey spent part of July/August this year doing major renovation at St Luke's Hospital which serves some 250,000 people. Personally, as much of my consultation work is marine orientated, I was genuinely and pleasantly surprised at the excellent state if maintenance of the two ASC vessels we travelled on. One being a catamaran (the Sundowner cruise in Mtwapa Creek), the other, the visit to the Old Port from Mtwapa to Mombasa on board the Guernsey registered 1946 motor/sailer Seapaert. The German skipper of the latter was both competent and experienced and also a good host on what is a remarkable vessel.
We look forward to travelling with ASC again. The recent change to Monarch is in my view a very wise one and the Monarch A380 aircraft is excellent, as is the food and the cabin service.
We recently got married in your Flamingo Beach resort in Kenya. We would both like to thank you for a wonderful day and stay at your lovely hotel.
Please could you pass our thanks on to Mark Dieler, the manager of the hotel. He made our wedding and holiday one to remember. As well as your many staff at your hotel. We made a great deal of friends on our holiday and all had a wonderful time. Thank you again. We plan to return in the future and hope that our time will be as pleasurable.
Just a few lines to say what a fantastic time my husband and I had recently on one of your holidays.We did the 6 night ‘Out of Africa’ safari and what an experience. We were very well looked after every step of the way, we could not find fault with anything.
It was the experience of a lifetime and we will be recommending it to all our friends. Thank you for your help.
We have just returned home from a cruise on your lovely ship “The Royal Star”. We have had 2 holidays on her and each one was excellent, the staff couldn’t have been more helpful. Also we had the advantage of spending 3 extra days in Mombasa so we could book up for a safari. We went on the Red Elephant safari which was excellent, a real treat for us thanks to you.
We have recommended this holiday to our friends, we became very fond of your ship it is really loved by all its crew. Once again thank you.
On behalf of the ‘gang of 8’ can I thank everyone at African Safari Club for providing us with a wonderful and memorable Magic of Mauritius holiday and, in particular, our thanks to you personally for the additional benefits you kindly gave us!
From start to finish (and all good things come to an end far too quickly!) we had a really excellent time and this was largely due to the really helpful and efficient personnel we encountered on both the M.S. Royal Star and at the Flamingo Beach Hotel. The cruise was particularly enjoyable as were the places visited and the excursions made - they really provided us with an insight into the life and culture of the people living on the various islands and, in many respects, they were real eye-openers.
As far as the Flamingo Beach Hotel is concerned, that was simply idyllic. Certainly I would have no hesitation in recommending African Safari Club to anyone and, hopefully, we shall be taking further holidays with you in the future.

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